Shipping & Refund Policy

Effective Date: 22 January 2026
Company: ShopItGirl
Website: https://shopitgirl.store
Email: info@shopitgirl.store

At ShopItGirl, we are committed to delivering your order quickly, safely, and reliably. Below you'll find all the information you need about our shipping process.

1. How Long Does Shipping Take?

We process your order within 1–3 business days after purchase.
After processing, your package will be shipped. The estimated delivery time is up to a maximum of 18 days, depending on your location.

2. Where Do We Ship To?

We offer worldwide shipping.

3. Shipping Costs

International Orders:
Shipping rates depend on your country and location. You can view the final shipping cost at checkout before placing your order.

4. How Will My Order Be Shipped?

All international orders are shipped as standard parcels via our trusted carriers.

5. Estimated Delivery Times

International Orders:
Transit times vary by country. Most packages arrive within the estimated timeframe, but please allow up to 18 days for delivery.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a Track & Trace code so you can follow your package.

7. I Haven’t Received My Package — What Now?

If your package hasn’t arrived within the expected timeframe:

Check your Track & Trace link in the shipping confirmation email.
Still need help? Contact us at info@shopitgirl.store

We’ll assist you in locating your package. If your order has been lost by the postal service, we will ensure a proper resolution.

Refunds & Returns

At ShopItGirl, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund under the following conditions:

You must request a return or refund within 14 days of receiving your order.
To start the process, please contact us at info@shopitgirl.store with your order number and reason for return.
Items must be unused, in their original condition, and in original packaging (if applicable).
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
Refunds are issued to the original payment method.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Non-Returnable Items

Certain items cannot be returned for hygiene or safety reasons (e.g., cosmetics, earrings). If applicable, this will be stated clearly on the product page.

Order arrived damaged or faulty?

If your item arrived damaged, defective, or incorrect, please email us within 48 hours of delivery at info@shopitgirl.store, including:

Photos or video of the issue
Your order number

We will resolve the issue as quickly as possible.